When I’m in the market for exterior or interior home renovations, my first call is always to Phoenix Home Services (PHS). PHS just completed a major remodel of 2 bathrooms in my home. This was the 3rd home renovation project that I’ve entrusted to PHS. There’s a really good reason that my first call is always to PHS. It’s actually the same reason that Angie’s List, for the 3rd consecutive year, honored PHS with the home service industry’s coveted Super Service Award. Their exceptional workmanship and exemplary customer service truly set PHS apart from the other home service professionals. The owners of the company---Steve Bowes and Clint Asmar---along with General Manager Brian Rosenheim, take great pride in the company and work tirelessly to deliver an unsurpassed level of customer service. It’s not enough for the company to provide an excellent work product. They strive to exceed expectations for every project and to make sure that each customer has a great experience along the way. Their dedication is truly impressive and unmatched within the industry. During the course of the project there was a slight misunderstanding on my part that caused concern. I immediately received the e-mail response below from Mr. Bowes: “I'm sorry for any disconnect on the project and I assure you everyone wants you to have a good experience and result with your projects. We do appreciate your longstanding relationship with Phoenix and I'm sure we can work out anything that you need on the project.” This is just one small example, but it speaks volumes about the company’s commitment to ensure customer satisfaction. During my 5-year relationship with PHS, I have worked most closely with Mr. Asmar. Despite his incredibly busy schedule, Mr. Asmar has always been accessible and extremely responsive. Customer satisfaction is his top priority. He is all about making the customer happy and he goes above and beyond to ensure that every last detail is perfect. There is no question that Mr. Asmar is a true professional and highly accomplished in his field. He is one of the hardest working individuals I’ve ever met. I’m not sure when he finds time to sleep. It has been a real pleasure to work with him over the years. As General Manager, Mr. Rosenheim oversaw my bathroom remodel project. He has been with PHS for 13 years. During the many years that I’ve known Mr. Rosenheim, he too has always been accessible, extremely accommodating, and very responsive to all of my inquiries/concerns. His years of experience have given him a keen sense for detail, which has made all the difference in the finished products. Julio and Santiago were the craftsmen who transformed my outdated bathrooms into visions of beauty. They did so in record time with absolutely no disruption to the household. These men were professional, polite, trustworthy, talented, and very hard working. In addition, they were neat and extremely respectful of my property and personal belongings. They cleaned up every night so there was no dirt or debris left behind. It was a pleasure to have them in my home. Julio was a master with tile installation. His attention to detail was impeccable. Although he would always confirm design aspects with me, I had so much confidence in his abilities that I told him to do whatever he thought looked best. I’m a micro-manager by nature so that says everything you need to know about Julio’s talents. Santiago did a beautiful paint job and ably assisted Julio with other important aspects of the project. I will request the Julio/Santiago team again for any interior renovations. Dan put on the finishing touches after the countertops were installed. Dan is a huge dog lover and quickly became friends with my 3 pit bulls. He even let them have the run of the house while he worked. THAT was a heartwarming bonus and very much appreciated by me and my pups! A sincere "THANK YOU!!!" to Mr. Asmar, and the rest of the PHS team, for once again exceeding all expectations!! My bathrooms look absolutely gorgeous!!! PHS represents the very best in the home service industry in both workmanship and customer service! Because they consistently go above and beyond for their customers, PHS is more than deserving of the Angie’s List Super Service Award for the 3rd straight year. I highly recommend PHS and will use them for future projects.